About Buyer Benchmarks

Who runs it

Buyer Benchmarks is a three-person research team. We came out of procurement and category management, where the hardest part of a purchase was never the demo. It was finding out whether the number in front of you was normal.

Funding and independence

Reader subscriptions and licensed reprints pay for the research. We take no vendor sponsorship, no affiliate commission and no payment for placement in any table.

• Vendors cannot buy coverage, placement or a preview of rankings.
• Analysts hold no equity in companies they cover and accept no gifts, travel or hospitality.
• Licensed reprints are sold at a published rate card and never alter a figure.
• If a vendor funds a custom study, it is published separately and labelled on every page.

Data standards

• Published prices only. Every figure comes from a public price page or a written quote we hold.
• Sources are dated. Each price carries the date it was read, and each report carries its collection window.
• Sample sizes are published. Provider counts, quote counts and metro coverage sit at the top of every report.
• Corrections are logged. We fix errors within five business days and keep the change visible on the report.
• No estimates dressed as data. Where a figure is modelled rather than observed, the table says so.

Questions about a figure go to admin@buyerbenchmarks.com. Read the methodology for the collection process.

Sample content: the team, the policies and the figures above stand in for the published versions.